Womens Smart Derbys

WVS use high-quality vegan leathers and suedes to make their footwear. You should find your purchase requires little attention to keep looking as good as new.
The vegan footwear does not spoil or stain when it gets wet. It performs well in wet and muddy conditions. Unlike leather or suede, WVS materials do not spoil or mark even when in contact with road salt and snow slush in winter.
Footwear is easy to clean. Here are some general cleaning instructions:

Vegan leather uppers
Clean the uppers and outsoles with warm soapy water and a cloth or brush. 
Dry down thoroughly with a towel.
Polish can be used to bring out a shine and return the colour. Any synthetic product should work just fine. Apply as described in the instructions.
If your footwear has a burnished effect on the toes and sides (we apply a darker polish to some of our brown vegan leather uppers for effect) this is best reapplied by a cobbler or it can be done at home by using a darker shade of polish around the toes and sides of the footwear.
You can treat the uppers with a waterproofing spray to improve durability, stain resistance and water resistance.
We recommend doing this every 2-3 months with our waterproof products, depending on usage.
Do not let your footwear stay damp between wears (especially inside the boots), as this can damage the water resistance and create an environment for microbes to develop in the footwear, which can cause a smell to develop. 
If this happens, thoroughly dry the footwear and use a footwear deodoriser until the smell stops. In extreme cases, you may need to wash out the insides of the footwear with warm soapy water. Once you have done this, thoroughly dry them out and apply the footwear deodoriser.
You can dry your footwear directly on top of a radiator or near to another heat source. Depending on the heat source, it can take a few days to dry out the inside of our footwear completely.
Do not wash in the washing machine.

Vegan suede uppers
Wait until dry, then brush with a suede brush or something similar. 
You can clean with warm, soapy water and a cloth or brush for more extreme cases. 
Dry down the uppers with a towel.
You should not expect water marks as the material does not mark or stain like conventional suede when wet.
You can treat the uppers with a waterproofing spray to improve durability, stain resistance and water resistance.
We recommend doing this every 2-3 months with our waterproof products, depending on usage.
Do not let your footwear stay damp between wears (especially inside the boots), as this can damage the water resistance and create an environment for microbes to develop in the footwear, which can cause a smell to develop. 
If this happens, thoroughly dry the footwear and use a footwear deodoriser until the smell stops. In extreme cases, you may need to wash out the insides of the footwear with warm soapy water. Once you have done this, thoroughly dry them out and apply the footwear deodoriser.
You can dry your footwear directly on top of a radiator or near another heat source. Depending on the heat source, it can take a few days to dry out the inside of our footwear completely.
Do not wash in the washing machine.

Other materials
Wipe down or scrub with warm water with a mild soap solution and a cloth or brush. To dry, pad down with paper towels or a towel.

People, Planet, Animals

You can return free of charge. You have a 14 days from receiving order to inform us of your wish to return, and then a further 14 days from the day you notify us to send back the item/s.

For exchanges the fastest way to ensure you get what you need is to return the item and make a separate purchase. However, if you have further questions you can contact us on hello@another-now.com and we will do our best to help.

See our returns & exchanges page for full details.

Please note For hygiene reasons we cannot accept returns or exchanges on knickers, briefs and trunks except in cases of a fault.